Thank you for choosing ShiftSystemCorner for your culinary experience. We strive to provide high-quality pizzas and fast, friendly service at London, W1U 3BW in United Kingdom. This Refund Policy explains how we handle refunds, replacements, and credits for purchases made through our website at shiftsystemcorner.xyz or via our customer service channels. By placing an order, you agree to the terms described below.
Eligibility for refunds
Refunds may be issued for orders that are incomplete, defective, or not delivered within the promised timeframe, as well as for items that do not meet the quality standards described on our site. To request a refund, you must contact us within 14 days of the original purchase date. We reserve the right to review each request on a case-by-case basis and to ask for supporting information, including order number, photos of the delivered items, and delivery confirmation. If a refund is approved, the amount will be credited to the original payment method or issued as a store credit at our discretion.
Non-refundable items
Some items are not eligible for refunds, such as promotional bundles, limited-time offers, and meals marked as “final sale.” Digital merchandise, gift cards, and third-party delivery fees are also generally non-refundable unless required by applicable law. If you believe a non-refundable item was charged in error, contact +44 20 7946 0958 or reach us through the website at shiftsystemcorner.xyz with your order details for a possible exception.
Delivery issues
If your order is late, incorrect, or missing items, please notify us within 24 hours of delivery. We may request a photo of the delivered order and the packaging to verify the discrepancy. In many cases, we will re-prepare and re-deliver the missing items at no additional cost, or offer a suitable replacement. If we are unable to deliver a satisfactory resolution, a full or partial refund may be issued.
Quality and freshness
Quality is our top priority. If you are dissatisfied with any aspect of your meal due to quality issues, please contact us promptly. We may request details such as the order number and the items involved. Depending on the situation, we may offer a credit toward a future order, a replacement item, or a full/partial refund. All refunds are subject to review and approval by our customer service team.
How to request a refund
To start a refund request, please provide your order number, a brief description of the issue, and supporting information via contact options on our site or by calling +44 20 7946 0958. Our team will acknowledge receipt of your request within 1-2 business days and will review the case. If additional information is required, a representative may reach out to you. For refunds approved after review, the processing time depends on your payment provider, typically 5-10 business days for card payments.
Store credits and replacements
In some cases, we offer store credits that can be used toward future orders on shiftsystemcorner.xyz. Store credits have no cash value and expire according to the terms shown at the time of issuance. Replacements are prepared using our current menu, subject to ingredient availability and regional restrictions. If you have allergies or dietary restrictions, please inform us at the time of ordering so we can take appropriate precautions.
Limitation of liability
Our liability for any claims arising from your order is limited to the amount paid for the order. We are not liable for indirect, incidental, or consequential damages except where required by law. This policy does not affect your statutory rights.
Changes to this policy
We may update this Refund Policy from time to time. Any changes will be posted on our site with an updated “Last Updated” date. If you have an active order and a policy change occurs, we will apply the version of the policy in effect at the time of your order, unless otherwise required by law.
Contact information
For further assistance, please contact our customer service team at +44 20 7946 0958 or visit us at shiftsystemcorner.xyz for more details. Our physical location is: 22 Baker Street, London, W1U 3BW, United Kingdom. We aim to resolve every inquiry promptly and to your satisfaction, ensuring you have a positive experience with ShiftSystemCorner.
Last updated: 2025-09-01